Snow Removal Anchorage Terms of Service
These terms govern your use of Northern Snow Removal's professional snow
removal, landscaping, and roofing services in Anchorage. Please read
them carefully.
Last updated: October 18, 2025
Acceptance of Terms
By accessing our website or using our services, you agree to be bound
by these Terms of Service and our Privacy Policy. If you do not agree
to these terms, please do not use our services.
These terms apply to all users of our website and customers of
Northern Snow Removal services in Anchorage, Alaska, and surrounding
areas.
Services Description
Northern Snow Removal provides professional snow removal and roofing
services including:
- Residential and commercial snow removal operations
- Snow hauling and complete removal
- Ice control and de-icing services
- Roof snow removal for Anchorage properties
- Landscaping maintenance and design
- Emergency snow removal services
- Roofing services and maintenance
Professional services are provided throughout Anchorage, Alaska, and
surrounding areas as specified in our service area coverage.
Snow Removal Service Agreements and Scheduling
Booking and Scheduling
-
Services must be scheduled in advance unless emergency service is
requested
- We reserve the right to refuse service at our discretion
-
Scheduling is subject to weather conditions and crew availability
- Emergency services are available 24/7 at premium rates
Service Modifications
-
Changes to scheduled services must be made at least 24 hours in
advance
-
Weather-related delays or cancellations will not incur additional
charges
-
We may reschedule services due to extreme weather or safety concerns
Seasonal Contracts
Seasonal contracts provide priority service and are subject to
specific terms outlined in individual agreements. Contract terms
supersede these general terms where applicable.
Payment Terms and Pricing
Payment Methods
- We accept cash, check, and major credit cards
-
Payment is due upon completion of service unless other arrangements
are made
- Seasonal contracts may have different payment schedules
- Late payments may incur additional fees
Pricing and Estimates
- All estimates are provided free of charge
-
Final pricing may vary based on actual conditions and scope of work
- Emergency services are charged at premium rates
- Prices are subject to change with advance notice
Refunds and Disputes
If you are unsatisfied with our services, please contact us within 48
hours. We will work to resolve any issues promptly and fairly. Refunds
are provided at our discretion for legitimate service concerns.
Property Access and Safety for Landscaping Services
Property Access
-
You grant us reasonable access to your property during scheduled
service times
-
Please ensure clear marking of obstacles, fragile items, and
property boundaries
- Vehicles should be moved from service areas when possible
-
We are not responsible for damage to unmarked or hidden obstacles
Safety Precautions
- We prioritize safety for our crew and your property
- Services may be suspended in dangerous weather conditions
-
Please keep pets and children away from work areas during service
- Report any safety hazards or concerns immediately
Property Damage
While we take every precaution to protect your property, you
acknowledge that snow removal operations carry inherent risks. We
maintain insurance coverage and will address legitimate damage claims
promptly and fairly.
Liability and Insurance
Our Insurance Coverage
- We maintain general liability insurance
- All employees are covered under workers' compensation
- Equipment and vehicles are fully insured
- We are bonded for your additional protection
Limitation of Liability
Our liability is limited to the cost of the specific service provided.
We are not liable for:
- Damage to unmarked or hidden objects
- Pre-existing property damage
- Damage due to normal wear and tear of surfaces
- Consequential or indirect damages
- Delays due to weather or circumstances beyond our control
Indemnification
You agree to indemnify and hold us harmless from any claims arising
from your failure to comply with these terms or provide accurate
information about your property conditions.
Cancellation and Termination
Service Cancellation
-
Individual services may be cancelled up to 24 hours before scheduled
time
-
Emergency services cannot be cancelled once our crew is dispatched
- Weather-related cancellations do not incur fees
Contract Termination
-
Seasonal contracts may be terminated with 30 days written notice
-
We reserve the right to terminate service for non-payment or breach
of terms
-
Termination does not relieve you of payment obligations for services
already provided
Website Use Terms
Acceptable Use
You may use our website for lawful purposes only. You agree not to:
- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
- Interfere with the website's operation
- Copy or reproduce content without permission
Intellectual Property
All content on our website, including text, images, logos, and
designs, is protected by copyright and other intellectual property
laws. You may not use our content without written permission.
Disputes and Governing Law
Dispute Resolution
We encourage resolving disputes through direct communication. If
necessary:
-
Initial disputes should be addressed through our customer service
- Mediation may be pursued for unresolved issues
- Legal action is subject to Alaska state jurisdiction
Governing Law
These terms are governed by the laws of the State of Alaska. Any legal
proceedings will be conducted in Alaska state courts.
Changes to Terms
We may update these Terms of Service from time to time to reflect
changes in our services or legal requirements. Updated terms will be
posted on our website with a new effective date. Your continued use of
our services after changes constitutes acceptance of the updated
terms.
Questions About These Terms
If you have questions about these Terms of Service or need
clarification on any provisions, please contact us: